Last updated May 18, 2018
When we say “we” and “Ideas on Fire,” this refers to Ideas on Fire LLC, a Pennsylvania Limited Liability Company. “Products” refers to the stand-alone courses, books, guides, and digital resources we provide. “Services” refers to the editing, indexing, coaching, workshop, and consulting services we provide.
Ideas on Fire LLC collects, uses and is responsible for certain personal information about you.
Children’s Online Privacy Protection Act
Our Websites, Products, and Services are not intended for persons under the age of 18. Ideas on Fire LLC does not knowingly collect information from anyone under 18 years of age. Ideas on Fire LLC prohibits children under the age of 18 from using all interactive portions of our Websites, including leaving any comments, filling out forms, or otherwise submitting information. Do not use our Websites, Products, or Services if you are under 18. Ideas on Fire LLC will not knowingly collect personally identifiable information from children under 18. If Ideas on Fire LLC learns it has any information or content from anyone under the age of 18, it will delete that information.
The Personal Information We Collect and Use
Information Collected by Us
Ideas on Fire LLC may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for our newsletters or emails, register for a webinar or workshop, leave comments, order a Service or Product, fill out any type of form, access private membership pages, or otherwise contact Ideas on Fire LLC via an online form or email]. The information collected may include your name, email, address, phone number, and/or billing information. If you fill out our project inquiry or workshop inquiry forms, you may also provide to us details about your organization’s workshop needs and/or your project’s title, publisher, length and components, and publishing timeline. You are not required to provide any personally identifiable information to merely access or visit our Websites, including reading pages or accessing our blog posts or podcast episodes.
If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.
Information Collected from Other Sources
Our Websites use the WPForms plugin to process general inquiries, project inquiries, and workshop inquiries on several pages. If you enter information through these forms (including your name, email, affiliation, manuscript title, manuscript structure/length, publisher, Services requested, how you heard about us, and your publishing timeline), WPForms passes that data along to us so we can generate a personalized price quote. If you purchase a Product through our Websites, you enter payment information through Autommatic/WooCommerce and PayPal, which then process that payment data. PayPal shares with us your name, billing address, Products purchased, and email address only (we never have access to your credit card information or PayPal account information). If you register for one of our webinars, you enter your name and email address with Crowdcast, the platform we use to deliver the webinar, who then shares that information with us.
These third-party companies have their own privacy policies and terms of service, which you consent to when using them.
How We Use Your Personal Information
Ideas on Fire LLC collects such information in order to send emails, send price quotes, determine whether your project is a good fit for client Services, fulfill orders, deliver Services and Products, complete customer transactions, oversee contests and promotions, and improve website performance and customer service.
Who We Share Your Personal Information with
Ideas on Fire LLC respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
We use Iridesco LLC/Harvest to generate personalized price quotes and invoices for editing and indexing services. If you submit a project inquiry (to see if you want to hire us for editing or indexing services, for example), we enter your name and email address in the Iridesco LLC/Harvest forms so we can generate and send you those price quotes and invoices. As a third-party recipient, Iridesco LLC/Harvest is based outside the European Economic Area. For further information including on how we safeguard your personal data when this occurs, see the Use and Transfer of Your Information Out of the EEA section below.
Ideas on Fire LLC may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
If you give Ideas on Fire LLC your permission, it may also use personal identification information for internal or external marketing and promotional purposes.
We will not share your personal information with any other third party.
Whether Information Has to Be Provided by You and Why
The provision of your name, email address, and project details is required from you to enable us to generate and send you a price quote for Services. Additionally, the provision of your name, email address, and payment details via PayPal/WooCommerce is required from you to purchase our Products or Services. We do not require you to provide any personal data in order to view our website pages, read our blog posts, or listen to our podcast episodes. We will inform you when we collect it whether you are required to provide the information to us.
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of maintaining your account, unless and until you delete your account. We also keep client records of manuscripts we worked on. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.
You may request that we delete your data at any time. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
We may use some of the information we collect for marketing purposes, including to send you promotional communications about new Services, Products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking “Unsubscribe” (or similar opt-out language) in those communications. You can also contact us at email@example.com to opt out.
Reasons We Can Collect and Use Your Personal Information
Ideas on Fire LLC collects and uses your personal information to further the following legitimate business interests:
Create and administer your account
Deliver Services and Products purchased by you to you
Correspond with you
Process payments or refunds
Contact you about new offerings that we think you will be interested in
Interact with you on social media
Send you newsletters and other updates about our company and Websites
Request feedback from you
Notify you of updates to our Products and Services
Resolve disputes and troubleshoot problems
Assist law enforcement as necessary
Prevent fraudulent activity on our Websites
Analyze website and social media performance and trends
Use and Transfer of Your Information Out of the EEA
Our Websites are operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using our Websites, purchasing our Products or Services, and/or providing your information, you consent to this transfer.
If you want to unsubscribe from receiving emails from Ideas on Fire LLC, you may do so at any time. Each email from Ideas on Fire LLC includes instructions for unsubscribing from these email communications. You can also email us at firstname.lastname@example.org to unsubscribe and we will remove you from our email list.
If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. Those include rights to:
Fair processing of information and transparency over how we use your use personal information
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
Object at any time to processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ .
If you would like to exercise any of those rights, please:
Email us at email@example.com
Provide us enough information to identify you (e.g., name, email address, invoice numbers, and registration details)
Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
Provide us with the information to which your request relates
Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
Please note that any comments or information that you post on our Websites, including the Ideas on Fire LLC membership site gradschoolrockstars.slack.com and social media pages, become public and third parties may use your information. Ideas on Fire LLC is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.
Links to Other Sites
You may see hyperlinks on our Websites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. Ideas on Fire LLC is not responsible for or liable for any content on or actions taken by such third-party websites.
How to Complain
We hope that we can resolve any question or concern you raise about our use of your information.
If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
Changes to This Privacy Notice
How to Contact Us
Ideas on Fire LLC
PO Box 16564
Philadelphia, PA 19122